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Frequently Asked Questions

Our experts can help you get the most out of your Macphie ingredients.

We can answer your technical questions, share best-practise and give hands-on demonstrations. Below is a list of the most frequently asked questions. If you dont see your question answered below, please click here to ask our expert a question.

What is the difference between Sauce Blanche and Béchamel with Butter?

They are both smooth, consistent sauces that make an ideal base for a variety of dishes such as lasagnes, pastas, gratins and fillings for pies. Béchamel has added butter and when used the results are more flavour-some and creamier than if using Sauce Blanche.
If you still can’t find what you’re looking for please leave your question in the space below and our baker will get back to you as soon as possible. Unfortunately we cannot reply to non Macphie related questions. Alternatively please call our Customer Service team who will be happy to help you.
What is the best cream alternative for cooking?

GlenDelight™ is an all-in-one cream alternative that out-performs dairy cream for functionality and versatility. It is suitable for savoury or sweet applications. An ideal base for sauces, it won't split and reduces to a smooth creamy consistency. It can be poured over puddings and crumbles. It whips up to 3 times its original volume and makes mousses, and cheese-cakes, or it can be piped onto sweet pastries and gateaux.
How long will your fruit coulis keep once opened?

All of the ku:li™ Fruit Coulis should be kept refrigerated and used within 7 days. Our ku-li™ range is also freeze thaw stable once in application (not suitable for freezing in the bottle).
Can I add alcohol or lemon juice to Macphie ready-to-use sauces?

Yes, Macphie sauces are both acid and alcohol-tolerant and won’t split.
How do I determine the shelf life of my product once it is baked and wrapped?

Mould free shelf life is dependent upon a combination of ERH (Equilibrium Relevant Humidity) and pH (Alkalinity or Acidity) of the product and also the environment in which products are stored whilst cooling before wrapping. For these reasons it is difficult to give an exact guide so it’s best that you conduct your own trials and visually check your products for mould during life.
How can I increase the shelf life of my cakes?

A great way of increasing the shelf life of cakes is to add Potassium Sorbate at 0.2% of batter weight (2g per kg of total batter) – this should roughly double the shelf life. You can also add glycerine in place of water (6% of total batter weight).
Glycerine will lower the ERH - reducing the amount of free moisture in the cake that gives rise to mould. Again we would advise that you make trials and keep records of shelf life achieved.
If you still can’t find what you’re looking for please leave your question in the space below and our baker will get back to you as soon as possible. Unfortunately we cannot reply to non Macphie related questions. Alternatively please call our Customer Service team who will be happy to help you.
How can I stop my rolls collapsing when I take them out of the oven?

Batched products (ones that are baked touching each other) have a tendency to collapse as they cool. The best way to overcome this is to drop the trays from a height of about 12” onto a table as they come out of the oven. This “shock” has the effect of setting the structure and preventing collapse.
How can I get the best from your cream alternatives? (Mactop Traditional, Mactop Extra, Foodservice GlenDelight™).

It‘s important to always chill the cream alternative to between 2-10ºC before whipping. Try whipping only 1/6th of the bowl capacity at a time and whip on medium speed until piping consistency is obtained.
What are your top tips for ensuring muffins have a good peaked volume when baked?

Try sprinkling the tops with chocolate chips, nuts or sugar nibs prior to baking. Also ensure that the bake time and temperature are correct – 380ºF for 32minutes in a deck and 170 ºC for 32 minutes in a rack are recommended. In a rack oven you may need to start at 150ºC for 5 minutes, add a little steam then increase to 160ºC for 5 minutes then increase to 170ºC for the rest of the bake time.
Where can I buy Macphie products?

For your nearest stockist please click here.